Guests, landlords & bookings
Bring your HMS/PMS, guest information, landlord management, bookings and payments into a connected workflow.
- Guest and landlord management
- Booking and payment handling
THE CONNECTED GUEST EXPERIENCE
Better stays.
Fewer moving parts.
Connect bookings, access, property care and guest information. Give every stay a thoughtful welcome, with less manual work.
The whole stay.
Connected.
From the first booking to the next clean, bring the work around your properties into one considered setup.
A welcome that is ready
Create smart lock codes around each booking, with access beginning at check-in and expiring at the agreed checkout time.
- Booking-based, time-limited access
- Personalised guest information and smart signage
Care between every stay
Coordinate electrical, gas and plumbing maintenance alongside local cleaning and laundry, with the next arrival in view.
- Maintenance coordination
- Local cleaners, laundry and turnaround tasks
Energy with a purpose
Set property energy automation around occupancy and booking rules to reduce avoidable use while keeping guest comfort in mind.
- Heating and electrical-use automation
- Property-specific schedules and controls
One view, across your properties
Manage properties in different areas remotely, with platform updates as connected workflows report changes and intelligent booking opportunities.
- Remote management across locations
- Booking and pricing rules shaped around your goals
Platform and device compatibility, automation rules, local service coverage and setup are confirmed for each property before rollout.
ONE PLACE TO SEE WHAT NEEDS YOU
See how one stay connects.
Choose a property and a stage to explore an example workflow. Booking details, guest needs and local tasks stay in context.
signaki Guest Experience
Example platform viewREADY FOR ARRIVAL
Meadow View
Alex & Sam · 12–15 September · 2 guests
Example guest access window12 Sep, 15:00 → 15 Sep, 11:00
Booking & payment
ConfirmedReservation and payment status together.
Guest welcome
PreparedArrival instructions and Wi-Fi details ready.
Smart access
ScheduledGuest code valid from arrival to checkout.
Cleaning & laundry
ReadyTurnover tasks marked complete.
Energy settings
Arrival profileSupported controls set for the next stay.
Owner & maintenance
Up to dateProperty readiness shared with the owner.
Illustrative workflow with fictional properties, guests and status updates. This walkthrough demonstrates the service; it is not a connected account. Your platform layout, integrations and automation rules are agreed during setup.
AN EXAMPLE GUEST JOURNEY
One booking.
Every next step.
An example of how your chosen rules could connect a stay, from confirmation to the next arrival.
Booking confirmed
Guest details and payment status join the property record, ready for the agreed arrival workflow.
Before check-in
A booking-specific access code is prepared, the welcome information updates and the property is readied for arrival.
During the stay
The guest finds useful information in place. You can follow property updates and coordinate any care that is needed.
Ready for the next guest
The access code expires at checkout. Cleaning, laundry and energy settings follow the turnaround rules you have chosen.
Stay close.
From wherever you are.
See bookings, access, energy and service tasks across properties in different areas. Make changes remotely, with updates carried through the platform.
More time for the decisions that matter.
Automate repeat tasks and give guests, landlords and local teams a clearer flow of information. Spend less of your day chasing separate updates.
Booking opportunities, on your terms.
Use intelligent booking and pricing rules to explore gaps in availability and opportunities to improve income, guided by your property goals and preferences.
Built around
how you host.
A clear setup process, with your properties, responsibilities and guest journey agreed from the start.
Understand your properties
Start with your locations, booking systems, devices and the tasks taking up your time.
Agree the workflow
Choose the guest journey, access timings, payment steps, service responsibilities and automation rules.
Connect and test
Check the full journey using example bookings, including changed dates, checkout and property turnaround.
Run and refine
Use the connected view to manage each property and refine the setup as your needs change.
A few useful answers.
Can we start with the systems we already use?
Yes. Tell us about your current HMS/PMS, booking and payment workflow, and any smart devices. We start with that information to work out the connections your setup needs.
How do the smart lock codes work?
Codes are linked to a booking and its agreed access window. The workflow prepares the code for check-in and expires it at checkout. Changed dates and access arrangements are part of the rules we agree and test with you.
What happens with cleaning, laundry and maintenance?
Cleaning and laundry are coordinated around property turnaround. Electrical, gas and plumbing maintenance can be brought into the same management workflow, with responsibilities and local arrangements agreed for your properties.
Can I manage properties in different areas?
Yes. Remote management brings the connected information and tasks for your properties into a shared view, while each property keeps its own guest details, access rules and service arrangements.
Will automation increase income or reduce energy use?
Those are goals we can design towards. Booking rules can highlight income opportunities, and energy automation can reduce avoidable use. Results depend on your properties, demand, equipment and the rules you choose.
Does this include Signaki Smart Signage?
Smart Signage can form part of the guest experience, showing a personal welcome, Wi-Fi and useful stay information that updates with the booking. Explore the display.
A calmer way
to run your properties.
Tell us where you host, what you use today and what you would like to take off your hands.